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RBI fines PhonePe Rs 21 lakh for pay as you go pockets compliance lapse

September 12, 2025
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The Reserve Financial institution of India has imposed a financial penalty of Rs 21 lakh on fintech firm PhonePe for non-compliance with guidelines governing pay as you go fee devices.

The regulator mentioned its inspection of PhonePe’s operations between October 2023 and December 2024 revealed that the corporate’s escrow account steadiness fell in need of the worth of excellent wallets and funds resulting from retailers on sure days. PhonePe additionally failed to right away report these shortfalls to the central financial institution, the RBI order mentioned.

“The tip of the day steadiness within the escrow account of the corporate was lower than the worth of excellent PPls and funds resulting from retailers on sure days and the corporate didn’t report shortfall within the mentioned escrow account to RBI instantly,” RBI mentioned.

The penalty was levied below provisions of the Fee and Settlement Programs Act, 2007. RBI clarified that the motion was primarily based on deficiencies in regulatory compliance and doesn’t have an effect on the validity of transactions or agreements between PhonePe and its clients. The central financial institution added that additional actions could possibly be taken if wanted.

The RBI, after contemplating PhonePe’s replies and extra submissions through the listening to, upheld the cost of non-compliance and imposed the wonderful.

In the meantime, PhonePe has roped in bankers, Kotak Mahindra Capital, JPMorgan Chase, Citigroup and Morgan Stanley to launch its preliminary public providing, based on stories.

The Walmart group agency had final raised Rs 7,021 crore (round $850 million) at a pre-money valuation of Rs 12 billion (about Rs 1 lakh crore) from traders like Common Atlantic, Walmart, Ribbit Capital, TVS Capital Funds, and Tiger World within the monetary 12 months 2023.

PhonePe traders, led by Walmart, paid nearly Rs 8,000 crore (near $1 billion) in taxes to the Indian authorities to have an effect on PhonePe’s domicile shift to India from Singapore in 2022.



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Tags: ComplianceFineslakhlapsePhonePeprepaidRBIWallet
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