Questioning which of your social media ways are working? Busy social entrepreneurs want efficient social media analytics instruments to focus their efforts.
Let’s check out a number of the finest (free and paid) choices for 2024.
Social media analytics instruments are apps and dashboards that help you collect details about your social media efficiency and your viewers.
Instruments for social media analytics additionally help you create reviews to track key efficiency indicators in real-time and over time and current outcomes to your group, your boss, and different related stakeholders.
The precise social media analytics instruments assist you determine what’s working and what’s not. They need to additionally present the historic information you want to assess your social media advertising technique on each macro and micro ranges.
The perfect complete social media analytics instruments help you compile information from a number of platforms and create customized reviews so that you by no means end up able like this:
Social media analytics instruments may also help you reply questions like:
Is it value it for my enterprise to maintain posting on Pinterest?
What had been our prime posts on LinkedIn this 12 months?
Ought to we put up extra on Instagram subsequent month?
Which community drove essentially the most model consciousness for our product launch?
What sort of posts do my followers prefer to touch upon?
… and lots of extra.
With all of that information at your fingertips, you can also make data-driven choices and clearly see the ROI of your social media technique. This may also help show the worth of the work you and your group do day by day. That is extremely invaluable when annual funds time rolls round or once you wish to request new sources.
That’s the speculation. However what does all this imply for an actual social media group?
Right here’s an instance. Earlier than utilizing Hootsuite’s social media analytics, the College of Sydney struggled to construct a constant (and persistently profitable) social media presence for its schools. Measuring success successfully throughout many alternative accounts and pages was significantly difficult. Implementing a social media analytics instrument helped the social group monitor the general social technique, and simply measure particular person and mixed success.
Hootsuite Analytics additionally simply integrates with different enterprise instruments. The Adobe Expertise Supervisor CMS integration allowed the college to trace your entire scholar journey, from preliminary social media viewers engagement to changing into potential college students. This end-to-end visibility enabled the social media group to measure and show the return on funding of their social media efforts.
And if you happen to’re curious, right here’s how the Hootsuite social group makes use of analytics day by day:
1. Hootsuite
Finest for: Enterprise homeowners who run their very own social media, social media managers at small-to-medium sized companies, giant advertising groups
Coolest function: Customized suggestions for the perfect time to put up on every social account primarily based in your accounts’ metrics and historic information
Value: Beginning at $99/month
Ability degree: Newbie to intermediate
Hootsuite is just like the Swiss Military knife of instruments for social media analytics. Think about X (previously Twitter) analytics, Instagram analytics, Fb analytics, TikTok analytics, Pinterest analytics, YouTube analytics, and LinkedIn analytics multi functional place.
Hootsuite affords an entire image of all of your social media efforts, so that you don’t should test every platform individually.
It saves time by making it simple to match outcomes throughout social media networks, together with:
Social media put up metrics:
Clicks
Feedback
Attain
Engagement charge
Impressions
Shares
Saves
Video views
Video attain
And extra
Profile metrics:
Follower development over time
Unfavourable suggestions charge
Social profile visits
Reactions
General engagement charge
And extra
Finest time to put up suggestions
Probably the most widespread causes for the underperformance of social content material is posting when your goal audiences usually are not on-line or not taken with partaking with you.
Because of this Hootsuite’s Finest Time to Publish instrument is among the hottest options of Hootsuite Analytics. It appears to be like at your distinctive historic social media information and recommends the optimum instances to put up primarily based on three completely different objectives:
Engagement
Impressions
Hyperlink clicks
Most social media analytics instruments solely advocate posting instances primarily based on engagement. Or they’ll use information from common benchmarks, as a substitute of your distinctive efficiency historical past.
Different cool issues you are able to do with Hootsuite Analytics:
Customise report templates for less than the metrics you care about
Carry out a simple aggressive evaluation and examine your efficiency to business benchmarks
Observe the productiveness of your social group (buyer care response instances and determination time for assigned posts, mentions, and feedback)
Monitor mentions, feedback, and tags associated to your enterprise to keep away from PR disasters earlier than they occur
On prime of all of that, Hootsuite received a 2024 TrustRadius Most Liked Award. That’s because of our nice instruments… and to 1000’s of raving evaluations like this one:
Aggressive evaluation
Hootsuite Analytics does Instagram, Fb, and X (previously Twitter) competitor evaluation for you. You’ll be able to observe as much as 20 opponents per community, and get a transparent view of your strengths and weaknesses — plus actionable insights on the highest posts, hashtags, and content material codecs in your area of interest so you’ll be able to plan your content material creation.
Comply with these 4 easy steps to trace opponents with Hootsuite:
Sign up to your Hootsuite account and choose Analytics from the principle menu on the left facet of the dashboard.
Then, click on on Aggressive evaluation within the Benchmarking part.
On the prime of the web page, use the dropdown listing of your social media profiles to pick out the one you wish to examine to opponents.
Then, choose the opponents you wish to measure your efficiency towards. To try this, go into the second dropdown listing and test the packing containers subsequent to the opponents you wish to view. So as to add opponents, click on Handle opponents on the backside of the dropdown field.
Then, kind the identify of a competitor into the search bar and choose the proper profile from the dropdown listing. Relying in your Hootsuite plan, you’ll be able to add between 2 and 20 social accounts per community (Fb, Instagram, and X) to your watchlist.
And that’s it! Now you’ll be able to browse a number of aggressive reviews, together with:
Overview, the place you’ll be able to see the variety of posts you and your opponents posted within the chosen timeframe (that may be adjusted within the prime proper nook of the dashboard) in addition to each account’s posting frequency, common engagement, variety of followers, and viewers development charge.
Publish efficiency, the place you’ll be able to evaluate your and your opponents’ prime posts and type outcomes by reactions, feedback, shares, and engagement — and rapidly fetch inspiration for what to publish subsequent.
Efficiency by put up kind, the place you will discover out what kinds of posts — photographs, hyperlink posts, movies, text-only posts, and so forth — are hottest with every model’s viewers. Outcomes will be sorted to indicate which put up sorts get essentially the most reactions, shares, feedback, or engagement.
General put up efficiency, the place you’ll be able to see the way you and your opponents did day by day inside the specified timeframe — multi functional easy-to-read graph. You’ll be able to drill down outcomes by put up kind, or follow the general view.
Trending hashtags… which speaks for itself.
Publish size, the place you will discover out what number of characters and hashtags, on common, your opponents use of their posts.
Study extra about aggressive evaluation in Hootsuite Analytics.
Business benchmarking
Need assistance setting lifelike objectives? Or possibly you’re not a fan of manually amassing information for audits and SWOT analyses?
With Hootsuite’s social media benchmarking, you will discover out how others in your business are doing on social and examine your outcomes with just some clicks.
To get business benchmarks, observe these steps:
Sign up to your Hootsuite dashboard and head to Analytics.
Within the menu on the left facet of the display, scroll to Benchmarking and click on Business.
Choose an business that finest describes your enterprise.
Now you’ll be able to see how your outcomes examine to common efficiency stats inside your business. You’ll be able to arrange customized timeframes, change between networks — Instagram, Fb, X, LinkedIn, and TikTok — and search for benchmarks for the next metrics:
Profile impressions
Profile attain
Followers
Viewers development charge
Engagement charge
Video views
Posting frequency
Clicks
Saves
… and extra.
Additionally, you will discover suggestions and sources to enhance your social media content material efficiency proper within the abstract part:
And, if you want to current your outcomes to your group, boss, or different stakeholders, you’ll be able to simply obtain your comparability report as a PDF file.
Hootsuite Analytics is included in all Hootsuite plans. Attempt the perfect social media administration instrument free of charge for 30 days.
Study extra on this video or join a Hootsuite free trial.
2. Sprout Social
Supply: Sprout Social
Finest for: Advertising and marketing groups at bigger organizations
Coolest function: Tag inbound and outbound social messages to trace and analyze quantity and efficiency patterns.
Value: Beginning at $199/month
Ability degree: Newbie to intermediate
Sprout Social is one other prime contender within the battle of social media analytics instruments, and it could be value your consideration. Providing analytics for all the foremost social media platforms, Sprout may also help you propose and execute your social media technique.
Like Hootsuite, Sprout affords a full-featured analytics dashboard, which supplies particulars on each your paid and natural posts and helps you determine when to publish content material for the perfect outcomes. You may as well simply white-label and obtain social media analytics reviews from the Sprout dashboard.
Sprout is sort of a bit dearer than Hootsuite, however Hootsuite affords extra options and integrations.
Study extra: Evaluate Hootsuite and Sprout to see which one works finest for you.
3. Buffer
Supply: Buffer
Finest for: Enterprise homeowners who run their very own social media, solo social media managers at small-to-medium-sized companies, businesses
Coolest function: Easy Instagram efficiency monitoring, together with Tales analytics
Value: Beginning at $6/month for 1 social channel
Ability degree: Newbie to intermediate
Buffer is primarily a social media scheduler for Instagram, Fb, X, TikTok, Pinterest, and LinkedIn.
Relating to analytics, Buffer is comparatively gentle on options. It doesn’t provide analytics for all platforms and doesn’t include social listening analytics options or aggressive benchmarking. Nonetheless, Buffer’s user-friendly dashboard is straightforward and intuitive, making it nice for social media managers who simply wish to get in, schedule, and get out.
Study extra: Learn our information to Hootsuite vs. Buffer for extra on how these platforms examine.
4. Hubspot
Supply: HubSpot
Finest for: Advertising and marketing groups at bigger corporations targeted on understanding how social advertising efforts influence the client journey
Coolest function: Integration along with your CRM to trace information like new contacts pushed by social media
Value: Beginning at $800/month
Ability degree: Superior
Hubspot is a bit completely different from a number of the different social media analytics instruments on this listing. With Hubspot, social media administration is a part of the Hubspot Advertising and marketing Hub software program that additionally helps you handle electronic mail, search engine marketing, and CRM information.
Which means it’s finest for manufacturers that develop long-standing buyer relationships, each earlier than and after buy, and that use a number of advertising approaches slightly than sticking to social.
Hubspot integrates with Hootsuite to deliver extra social person context into your Hubspot CRM information and ticket system.
Study extra: You’ll be able to add Hubspot to your Hootsuite dashboard
5. Later
Supply: Later
Finest for: Enterprise homeowners who run their very own social media, solo social media managers at small-to-medium-sized companies
Coolest function: Hyperlink in Bio web page information circulation to trace web site clicks from Instagram and TikTok
Value: Beginning at $25/month
Ability degree: Newbie to intermediate
Later actually shines for smaller manufacturers and creators who like to visualise and preview social media content material earlier than they put up.
Whereas Later can even show you how to measure the efficiency of your social media content material and permit optimization for posting instances, the platform lacks some extra superior analytics reporting options like aggressive evaluation and business benchmarking.
Study extra: Evaluate Later and Hootsuite to see which resolution is finest for you.
6. Rival IQ
Supply: Rival IQ
Finest for: Social media managers who crave stats
Coolest function: Free head-to-head reviews towards particular person competitor accounts on Instagram, TikTok, Fb, and X
Value: From $239 monthly
Ability degree: intermediate
Rival IQ was designed to let social media managers be information scientists, with out the pesky certification. Rival IQ delivers on-demand analytical information, alerts, and customized reviews from main social media platforms.
Simply conduct a aggressive evaluation or an entire social media audit with Rival IQ’s in-depth reporting. Then, current your findings to your stakeholders and advertising group with totally customizable reporting like charts, graphics, and dashboards.
Rival IQ isn’t only for the large image. Complete social put up analytics permits you to see precisely which posts work for every platform and determine why they work.
Professional tip: Getting owned by the competitors? With Rival IQ you can too analyze your opponents’ social media accounts. See what works for them and search for methods to include these methods into your personal social media on-line presence.
Study extra: Attempt a demo or begin your free trial with Rival IQ
7. Talkwalker by Hootsuite
Supply: Talkwalker by Hootsuite
Finest for: social media managers, PR and communications groups, model screens, product entrepreneurs, researchers
Coolest function: Monitor conversations from greater than 150 million sources to investigate engagement, potential attain, feedback, sentiment, and feelings
Value: Pricing upon request – request a demo for extra particulars
Ability degree: Intermediate to superior
Talkwalker affords analytics associated to social conversations past your owned social properties, together with:
Mentions
Model sentiment evaluation
Essential influencers
Dialog clusters
You’ll be able to filter by area, demographics, gadget, kind of content material, and extra.
Talkwalker is particularly helpful to identify exercise peaks in conversations about your model. This may also help you establish the perfect instances on your model to put up on social media.
8. Brandwatch
Supply: Brandwatch
Finest for: PR and communications groups, social media entrepreneurs who give attention to engagement and model monitoring
Coolest function: Observe and analyze information from greater than 100 million sources, together with blogs, boards, and evaluate websites, in addition to social networks
Value: Pricing out there on request
Ability degree: Newbie to intermediate
Brandwatch affords a strong suite of instruments that help you observe and analyze your social media accounts whereas additionally monitoring model popularity and social share of voice.
Brandwatch Client Analysis pulls from greater than 1.4 trillion posts, with AI instruments that can assist you filter out the traits and information which might be most related to your enterprise. You’ll be able to arrange electronic mail alerts to maintain you knowledgeable when sentiment or conversion quantity change.
Study extra: See how Brandwatch compares to Hootsuite.
9. Keyhole
Supply: Keyhole
Finest for: Enterprise-level companies and organizations
Coolest function: Automated reviews on influencer advertising marketing campaign efficiency with a breakdown of social media ROI
Value: Beginning at $89/month
Ability degree: Intermediate to superior
Keyhole permits you to report on every thing: social media campaigns, model mentions and interactions, hashtag influence, and even influencer marketing campaign outcomes.
You’ll be able to drill down into your impressions, attain, share of voice, and even analyze your opponents’ social media methods.
In case you’re utilizing influencer advertising as a part of your social content material technique, Keyhole has reporting capabilities that can allow you to determine the best influencers to work with and measure their efficiency over time.
Study extra: Find out how to determine and work with the perfect influencers.
10. Channelview Insights
Supply: Synaptive
Finest for: YouTube entrepreneurs and creators, social media managers who run a YouTube channel alongside different social channels
Coolest function: Analyze the efficiency of a number of YouTube channels and export PDF or CSV reviews
Value: Beginning at $8/month (free for Hootsuite Enterprise customers)
Ability degree: All talent ranges
Channelview Insights means that you can analyze YouTube video and channel efficiency alongside all of your different social media channels. You may as well schedule automated, common reviews.
Simply see the next metrics in a single place:
Views, engagement, subscription exercise, and watch time
Viewers insights for demographics, geography, acquisition and extra
Study extra: You’ll be able to add Channelview Insights to your Hootsuite dashboard
11. Mentionlytics
Supply: Mentionlytics
Finest for: PR and communications groups, model monitoring groups, product entrepreneurs, researchers at small to medium-sized companies.
Coolest function: Clear sentiment and share of voice evaluation in a number of languages
Value: Beginning at $69/month
Ability degree: Newbie to intermediate
Need to get the large image view of what’s being stated about your model on the web?
Mentionlytics is a superb entry level to utilizing social media analytics for model monitoring — particularly if you happen to run a world enterprise in a couple of language.
It’s additionally an efficient instrument for figuring out influencers and monitoring related hashtags.
Study extra: You’ll be able to add Mentionlytics to your Hootsuite dashboard
12. Panoramiq Insights
Supply: Synaptive
Finest for: Instagram entrepreneurs and creators
Coolest function: Detailed Instagram Story analytics for a number of accounts
Value: Beginning at $8/month (free for Hootsuite Enterprise customers)
Ability degree: All talent ranges
Panoramiq Insights is ideal for Instagram entrepreneurs who need deeper insights on their Tales particularly.
Amongst different issues, Panoramiq Insights permits you to:
Analyze follower demographics, together with age, gender, nation, metropolis and language
Monitor Instagram account exercise (for a number of accounts), together with views and new followers
Uncover your finest posts with view and engagement analytics
Measure Story views and interactions
Study extra: You’ll be able to add Panoramiq Insights to your Hootsuite dashboard
13. Quintly
Supply: Quintly
Finest for: Social media managers at small-to-medium-sized companies, enterprise-level corporations, businesses
Coolest function: Customizable dashboards that draw from greater than 500 social media metrics
Value: Beginning at $315/month
Ability degree: Intermediate to superior
Not like most of the instruments on this listing, Quintly is completely a social media analytics software program instrument. Which means it’s constructed solely to supply top-quality analytics, slightly than bundling analytics with different social media administration capabilities.
Quintly supplies detailed information and reviews for Fb, Instagram, Twitter, LinkedIn, YouTube and Snapchat, together with competitor benchmarking.
Study extra: The social media metrics you want to observe in 2024
14. Iconosquare
Supply: Iconosquare
Finest for: Solo entrepreneurs who handle their very own social media accounts, social media managers at small-to-medium-sized companies
Coolest function: Studies (in PDF or XLS) embrace social photographs for clearer reporting and evaluation
Value: Beginning at $79/month
Ability degree: Newbie to intermediate
Iconosquare means that you can report on model metrics for a number of profiles throughout Instagram, Fb, Twitter, LinkedIn, and TikTok. You’ll be able to examine time intervals and observe greater than 100 metrics as graphs or uncooked information.
When you’re at it, you’ll be able to benchmark your efficiency towards your opponents and set your reviews to reach in your inbox on an everyday schedule.
15. Google Analytics
Supply: Google
Finest for: Social media professionals who work for a web-based enterprise
Coolest function: See how a lot site visitors and leads circulation to your web site out of your social media channels
Ability degree: All talent ranges
Google Analytics is among the finest free instruments to study your web site guests. In case you’re a social marketer who desires to drive site visitors to your web site, it’s a useful useful resource.
Whereas it’s not a standalone social media analytics platform instrument, you need to use it to arrange reviews that can show you how to:
See which social media platforms ship you essentially the most site visitors
See what content material drives essentially the most leads and site visitors on which social networks
Get to know your viewers with demographic information
Calculate the ROI of your social media campaigns
With these information factors, you’ll have the ability to get essentially the most out of your social media campaigns and successfully strategize for the long run. No social media technique is full with out Google Analytics.
Study extra: Find out how to use Google Analytics to trace social media success
16. Meta Enterprise Suite Insights
Supply: Meta Enterprise Suite
Out there to: Fb Pages and Instagram skilled accounts
The Insights tab inside Meta Enterprise Suite is the place to seek out account-, platform-, and post-level metrics for Fb and Instagram side-by-side. You may as well analysis the viewers demographics and observe your advert account spend.
Study extra: 3 High Fb analytics instruments
17. Instagram Insights
Supply: Instagram
Out there to: Enterprise and creator accounts
Instagram’s in-app analytics instrument affords account- and post-level information for metrics like attain and engagement. You’ll be able to observe traits in follower development and determine all of the alternative ways followers work together along with your content material.
You may as well study concerning the demographics of your Instagram viewers and observe the efficiency of your Instagram Reels and Tales.
Study extra: Information to Smarter Outcomes Monitoring on Instagram
18. TikTok Analytics
Supply: TikTok
Out there to: TikTok enterprise accounts
TikTok’s native analytics instrument breaks your metrics down into overview information, content material efficiency analytics, and follower demographics and development.
Study extra: 4 TikTok analytics instruments
19. X Analytics
Supply: X
Out there to: X Premium customers
Whereas X analytics are at the moment being modified, for the second they help you perceive the efficiency of your paid and natural X posts and study which different X customers have essentially the most potential to amplify your content material.
You’ll be able to entry month-to-month highlights like prime posts and prime followers. It’s a very good place to get a snapshot of your finest performing content material and determine potential influencers or model ambassadors.
You may as well dig deeper to trace the engagements and impressions in your content material over a specific interval.
Study extra: Find out how to use X analytics
20. Pinterest Analytics
Supply: Pinterest
Out there to: Pinterest enterprise accounts
Pinterest’s built-in free social media evaluation instruments show you how to perceive your Pinterest viewers’s pursuits. You’ll be able to observe key metrics for paid and natural Pins, together with impressions, engagements, video views, and profile visits. You’ll additionally discover Pinterest-specific stats like saves and closeups.
In case you add the Pinterest tag to your web site, you need to use Pinterest Analytics to trace conversions.
Study extra: A Easy Information to Utilizing Pinterest Analytics
21. LinkedIn Web page Analytics
Supply: LinkedIn
Out there to: LinkedIn Web page admins
LinkedIn Web page Analytics supplies information in your LinkedIn content material, followers, guests, leads, and opponents. You may as well observe your worker advocacy efforts, engagement along with your profession pages, and publication efficiency.
Study extra: LinkedIn Analytics: The Full Information for Entrepreneurs
Observe your social media efficiency and maximize your funds with Hootsuite. Publish your posts and analyze the leads to the identical, easy-to-use dashboard. Attempt it free right now.