Key Factors
AI instruments present potential in serving to debtors assume by means of reimbursement, however with out clear context they threat providing incomplete or incorrect steering.
Scholar mortgage debt is without doubt one of the most advanced monetary merchandise in the US, formed by always altering federal applications, difficult reimbursement plans, and guidelines that differ primarily based on the 12 months you borrowed, revenue, marital standing, and sort of employment.
In at this time’s world, so many individuals default to “simply ask ChatGPT” for fast solutions. However what occurs if you do?
I posed two situations to ChatGPT. The primary was simple: $20,000 in federal scholar loans, with a borrower incomes $52,000 a 12 months as a instructor. The second was extra difficult: $220,000 in loans throughout undergraduate, graduate, and personal loans, with a $120,000 revenue as an architect.
The outcomes revealed the pitfalls of utilizing synthetic intelligence as a monetary useful resource.
Whereas the instrument provided a fundamental reimbursement overview, it additionally really helpful outdated applications and struggled to supply clear solutions on mortgage forgiveness applications like PSLF. Even when it really helpful questions to assist personalize the output, the questions weren’t sufficient to supply a greater reply.
Would you want to save lots of this?
What ChatGPT Obtained Proper
On the fundamentals, ChatGPT carried out moderately properly. For the $20,000 mortgage state of affairs, it accurately calculated the usual 10-year reimbursement plan: mounted month-to-month funds of about $230, resulting in a payoff in a decade. That was correct and aligned with scholar mortgage reimbursement calculators.
Right here is the ChatGPT output from our first question:

What’s humorous is that it hedged it is reply within the unpersonalized model (stating mortgage reimbursement between $200 and $250/mo), however then accurately calculated $230/mo once we requested for a personalised reply.
When personalizing, it additionally threw out different applications like Instructor Mortgage Forgiveness, however it did not tackle which is healthier: PSLF or TLF? Additionally, it did not discuss how you can not double-dip these applications.
Right here is the ChatGPT output from refining our query primarily based on what ChatGPT requested:

Within the second state of affairs, ChatGPT acknowledged {that a} borrower with $220,000 in debt and a excessive revenue would face steep month-to-month funds underneath the usual plan (round $2,500 to $2,600 – however it made assumptions on the debt quantity for this calculation).
It prompt methods that many monetary advisors would endorse: splitting approaches between federal and personal loans, utilizing forgiveness alternatives the place potential, and refinancing non-public loans to safe decrease rates of interest. Nevertheless, it could not actually let you know if these have been one of the best because it did not ask to personalize or make clear something.
Right here is the ChatGPT output from our state of affairs about having $220,000 in scholar mortgage debt:

These solutions display how AI can function a primary cease for debtors in search of a top level view of their choices.
The place ChatGPT Fell Brief
The mannequin’s weaknesses turned clearer the extra particular the situations turned.
Outdated Program Suggestions
ChatGPT really helpful the SAVE plan, an income-driven reimbursement choice created through the Biden administration. However SAVE now not exists, it was blocked by the eighth Circuit Courtroom of Appeals again in 2024, and formally eradicated by the One Huge Lovely Invoice Act. Recommending SAVE as the most suitable choice is inconceivable, as a result of debtors cannot enroll in it.
Incomplete Steerage on PSLF
When requested about Public Service Mortgage Forgiveness, ChatGPT famous that academics would possibly qualify however failed to completely clarify eligibility necessities. These necessities are vital – each the 120 funds and qualifying reimbursement plan. The rationale it issues on this state of affairs is that you’re going to find yourself repaying the mortgage earlier than reaching forgiveness – each on IBR or the Commonplace Plan. ChatGPT may very well be lacking this as a result of it thought the SAVE plan was an choice.
Personalization With out Depth
When requested to personalize reimbursement, ChatGPT tried to gather helpful particulars: revenue, rate of interest, profession, and objectives. But it surely didn’t know what inquiries to ask. For instance, it did not ask household measurement – which is crucial to calculate an correct income-driven reimbursement plan query.
Lastly, it did not “assume” in regards to the future – ought to a borrower wait round for the longer term Compensation Help Plan (RAP) that goes into impact in July 2026.
These lacking parts illustrate why AI solutions, whereas fast, can not absolutely exchange official calculators or skilled recommendation.
Warning For Debtors
For debtors dealing with 1000’s in debt, incomplete solutions can carry actual penalties. A instructor advised about SAVE would possibly mistakenly imagine they’ll proceed making diminished funds underneath a plan that now not exists. An architect with $220,000 in debt would possibly underestimate the influence of personal mortgage balances, considering forgiveness choices apply extra broadly than they do.
The gaps mirror a broader situation: AI fashions generate solutions primarily based on patterns of phrases from historic articles, not reside regulatory updates. For debtors with out prior information of those modifications, they might act on outdated recommendation, delaying reimbursement methods or lacking alternatives for forgiveness.
AI could present fundamental definitions however not the precision wanted when reimbursement guidelines shift underneath new legal guidelines, and even for people with advanced conditions.
Can AI Nonetheless Play A Function?
Regardless of these flaws, AI has potential to scale back confusion for overwhelmed debtors. The structured responses may help folks perceive a number of the fundamental definitions round scholar loans (federal versus non-public, customary reimbursement versus income-driven) and determine the trade-offs of additional funds.
However AI must be handled as a dialog starter, not an authority. Debtors nonetheless must cross-check solutions with official sources like StudentAid.gov, mortgage servicers, or monetary advisors who perceive present regulation.
The Division of Schooling’s frequent modifications to reimbursement applications make it practically inconceivable for AI instruments to stay completely present. For present scholar mortgage and monetary info, that you must flip to dependable training and private finance sources like The Faculty Investor.
The perfect safeguard is to make use of AI for common frameworks whereas confirming particulars with scholar mortgage calculators and revealed program tips.
And bear in mind – even the official StudentAid Mortgage Simulator is not right (it is being up to date to mirror the present modifications from the OBBBA). You possibly can’t even discover the right solutions on the federal government’s personal web site – so if ChatGPT or different AI instruments are sourcing it – it is not right both.
What Scholar Mortgage Debtors Ought to Do As an alternative
For these looking for the “greatest solution to repay scholar mortgage” or the “proper reimbursement plan,” essentially the most dependable first step is to get organized with your individual loans your self and do precise analysis what reimbursement plans you are eligible for.
In order for you extra assist together with your scholar loans, websites like ours, monetary planners, and nonprofit assets can present way more correct estimates than AI at current.
The true worth of AI, at the least proper now, is solely offering definitions. However whether or not these definitions are useful or what you want on your personal private scenario stays to be seen.
Do not Miss These Different Tales:
AI Nonetheless Falls Brief On Scholar Mortgage Forgiveness
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72,730 Scholar Mortgage Debtors Caught In Forgiveness Backlog
Editor: Colin Graves
The publish ChatGPT On Scholar Loans: What It Obtained Proper And Mistaken appeared first on The Faculty Investor.