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Finest Ecommerce Electronic mail Advertising and marketing Automation Workflows (2025 Information)

July 29, 2025
in eMail Marketing
0
Home eMail Marketing


Electronic mail advertising automation is one of the simplest ways to win all the advantages of personalised campaigns with out incurring the bills of working these campaigns manually at scale. Test this out.

Forrester carried out a Complete Financial Affect research on GetResponse Max prospects. GetResponse Max gives an automation platform that permits companies to conduct superior viewers segmentation for personalised advertising campaigns. 

The report confirmed customers of the automation platform noticed a return on funding of 305% and internet current worth of $302,000. Marketing campaign meeting effort was additionally lowered by 73% whereas the payback interval was slightly below 3 months. 

That’s the potential impression of deploying an efficient e-mail advertising automation technique on your eCommerce enterprise. 

However what does an efficient automation technique appear like? 

This text will share the very important ecommerce e-mail advertising automations each on-line retailer wants. We’ll additionally present a roundup of the most effective automation platforms you need to use for the job. 

Increase your ecommerce ROI with e-mail automation

Uncover how e-mail advertising automation can enhance ROI and scale back marketing campaign effort by 73%. Study the important workflows each on-line retailer wants to extend gross sales and buyer lifetime worth.

Advantages of ecommerce e-mail advertising automation

Electronic mail advertising automation is the method of making triggers and circumstances that guarantee your pre-set emails are despatched to particular prospects when the triggers are activated and the mandatory circumstances are met. 

For instance, you possibly can set a set off for an e-mail with a welcome low cost to be despatched to a consumer who indicators up on your e-newsletter for the primary time. This e-mail can be deployed routinely each time a brand new e-mail enters your e-mail checklist. 

Ecommerce e-mail advertising automation is powered by automation platforms. These automations ship a number of advantages, together with:

1. Will increase your ROI

The typical e-mail advertising ROI is $36 for each $1 spent. As you possibly can think about, this ROI can drop or go larger relying in your technique.

Electronic mail automation optimizes your ROI. That is achieved in numerous methods. One, automation means that you can ship an important messages when it issues most. That is crucial as a result of timing will be the distinction between a consumer selecting to benefit from their welcome low cost or not. 

An efficient technique ensures that the welcome low cost is delivered on the proper time, when the potential buyer is most engaged. Good timing is achieved with all e-mail automation workflows, not simply welcome reductions. 

Electronic mail advertising automation additionally optimizes your ROI by lowering the trouble you set into campaigns. Because the Forrester research above identified, customers of the GetResponse Max automation platform noticed their marketing campaign meeting efforts drop by 73%. This implies much less time and salaries invested in working e-mail campaigns.

You too can count on a excessive ROI on your e-mail advertising efforts as a result of campaigns can be personalised to resonate with every recipient. Automation platforms can observe the product pages customers work together with and use that knowledge to ship personalised product suggestions, for instance. 

They will additionally observe a consumer’s buy historical past and use the information to cross-sell and upsell related merchandise.

2. Saves time

Electronic mail automation eliminates repetitive duties like segmenting audiences, sending follow-ups, optimizing ship instances, inserting dynamic content material, and even monitoring deliverability. 

These are extremely very important advertising duties, however they’re extraordinarily time-consuming to do manually. Automation means that you can set the segmentation guidelines, and these can be executed on autopilot till the day you resolve to alter the foundations. It additionally helps with monitoring when every consumer opens emails and makes use of that knowledge to optimize ship time. 

One of the best automation platforms additionally assist the insertion of dynamic content material. This primarily implies that e-mail objects just like the product suggestions will be modified routinely to align with the preferences or pursuits of every recipient. 

Principally, automation frees up your time, permitting you to deal with extra strategic duties like brainstorming new marketing campaign concepts, developing with recent creatives, and ideating A/B exams. 

3. Enhances the shopper expertise and satisfaction

Efficient e-mail automation makes your prospects really feel seen and valued. It additionally eliminates friction by making certain that crucial communications like order affirmation, in addition to transport and supply alerts, are delivered on time. 

Automation helps personalization, which implies your prospects will solely obtain messages they’re enthusiastic about. This makes prospects really feel they’re having a one-to-one interplay together with your model. Not solely does it enhance buyer satisfaction and conversion charges, however it will probably additionally enhance repeat purchases, which boosts your buyer lifetime worth. 

Talking of which….

4. Boosts CLV and AOV

Ecommerce automation boosts buyer lifetime worth and common order worth by means of a number of strategic automations.

Take into account an automation workflow like buyer re-engagement. This workflow targets previous prospects who’ve been inactive for an prolonged interval. It brings them again to your retailer the place they’ll rediscover merchandise they cherished and discover new objects. 

Automated upselling and cross-selling e-mail campaigns are additionally crucial for enhancing the typical order worth. Some manufacturers even embrace these upsells and cross-sells inside automated emails, like transactional emails. 

9 high ecommerce e-mail automation workflows

Listed here are 9 crucial automated e-mail campaigns it’s essential to create on your on-line retailer.

1. Welcome new subscribers

A welcome e-mail is deployed when a brand new consumer submits their e-mail tackle to affix your subscriber checklist. This workflow will be custom-made to have both a one-off e-mail or a sequence of emails. 

Welcome emails see extraordinarily excessive engagement charges. In accordance with the 2024 e-mail advertising benchmarks, these campaigns had an open price of 83.63% and a click-through price of 16.60%. For context, the typical e-mail open price is 39.64%

That’s why it’s essential to automate welcome emails to make sure they’re delivered when your prospects are most engaged and anticipating them. You possibly can additional improve the effectiveness of those campaigns by including a time-limited welcome low cost. This encourages the consumer to turn into a paid buyer instantly.

Here’s what a easy welcome automation workflow appears like.

The next template makes use of a break up logic to ship several types of welcome emails.

Advanced welcome email automation workflow with split logic showing personalized email paths based on subscriber behavior and preferences for ecommerce marketing

A welcome e-mail is your alternative to introduce your model, clarify what makes you distinctive, and set expectations with new subscribers. You too can share key hyperlinks, similar to hyperlinks to your best-selling merchandise and buyer assist web page. 

Take a look at this welcome e-mail instance from Native Revival.

Local Revival welcome email example featuring brand introduction, welcome discount offer, and best-selling product links for effective ecommerce email marketing automation

The e-mail features a respectable welcome low cost, a short clarification of what makes the model distinctive, and hyperlinks to finest sellers. 

2. Deserted cart restoration

Deserted cart restoration emails are despatched to prospects who add objects to the cart however depart your web site earlier than finishing their buy. 

Cart abandonment is a giant downside for eCommerce shops. Knowledge exhibits that as much as 70% of on-line carts are deserted. An efficient cart abandonment e-mail workflow may also help you recuperate a superb portion of those gross sales.

For instance, iParts, a web based retailer promoting auto components, used the GetResponse Max automation platform to handle the cart abandonment subject. The model deployed one cart abandonment e-mail marketing campaign, which noticed an open price of 30%. Extra importantly, 20% of the recipients made a purchase order.  

Like a welcome e-mail, cart abandonment e-mail campaigns will be both a single e-mail or a sequence of emails. A sequence of cart abandonment emails can produce higher outcomes as a result of it means that you can observe up with prospects. 

Prime automation platforms additionally allow you to create automation splits the place you possibly can goal totally different cart abandoners with totally different messages to optimize conversions. For instance, you possibly can create a break up primarily based on the cart worth. As an illustration, customers whose cart worth is above $150 can obtain a cart abandonment e-mail providing an incentive like free transport or a reduction.

Right here’s an instance of a cart abandonment workflow template. 

Abandoned cart email automation workflow template showing trigger conditions, timing delays, and recovery email sequence for ecommerce sales recovery campaigns

An efficient cart abandonment e-mail contains a picture of the product and a hyperlink going on to the cart. This reduces friction and makes it simpler for consumers to finish their orders. 

You too can embrace social proof like buyer testimonials and product opinions to construct belief and assist hesitant customers really feel assured testing.  

Lastly, compelling reductions can usually work the magic to make hesitant prospects really feel that the deal is simply too good to go up. 

Check out this deserted cart e-mail instance by Casper. 

Casper abandoned cart email example with humorous subject line, product images, customer testimonial, and direct cart recovery link for effective ecommerce automation

Casper stays on model with the comical header that’s sure to seize consideration. They’ve additionally included social proof by means of a buyer testimonial.

Which e-mail automation workflow has been best on your ecommerce enterprise – welcome sequence, cart abandonment, or buyer reengagement?

3. Buyer reengagement

Prospects can lose contact with what you are promoting for various causes. Possibly they made an impulse buy once they bumped into your paid adverts on social media and by no means thought of your model once more. It’s additionally doable that they obtained lured away by a competitor’s provide, and so they’ve by no means visited your retailer once more.

Regardless of the case could also be, buyer reengagement campaigns are good at reigniting the curiosity of inactive prospects. Automation platforms provide workflow templates to focus on prospects who haven’t made a purchase order out of your retailer inside the final 60 days. You too can customise the template to incorporate a customized variety of days.

Right here’s what a winback automation template appears like. 

Customer winback automation workflow template showing inactive customer targeting, timing conditions, and reengagement email sequence for ecommerce retention campaigns

Use personalization to make your buyer win-back e-mail campaigns extra compelling. You possibly can reference the very last thing the shopper ordered. Inform them how your retailer now has the identical merchandise in numerous colours, for instance. You too can point out associated merchandise, what’s new about your model, and embrace a welcome-back low cost.

Right here’s one among our favourite buyer winback emails to encourage you.

Bare Minerals customer winback email example with personalized message, product recommendations, and special offer to reengage inactive ecommerce customers

4. Transactional emails

Transactional emails are despatched in response to particular buyer actions in your web site. For instance, the e-mail will be deployed when a buyer creates an account in your retailer. 

These emails are extraordinarily vital as a result of they affirm crucial actions and construct belief with the shoppers. 

Transactional emails may also be thought of as post-purchase emails since most of them are despatched after a buyer has positioned their order. Listed here are some examples of those emails.

Order affirmation emails – This e-mail is shipped instantly after a purchase order is positioned in your retailer. The e-mail gives an order abstract and shares further supply particulars just like the estimated date of supply.

Transport affirmation emails – A Transport affirmation e-mail is shipped as a follow-up to the order affirmation e-mail. The e-mail gives further particulars concerning the transport of the order. Most shops will ship no less than two transport and supply emails, together with the “out for supply” e-mail and the “order delivered” alert.

Order supply alert – This alert is often the final of the transport affirmation emails. It confirms that the order has been delivered to the shopper.

You will have totally different workflows for every of those emails. Automation software program integrates together with your eCommerce platform to trace when a buyer makes a purchase order to finish their order. This motion triggers the order affirmation e-mail.

As soon as your methods present that the order has been fulfilled, the e-mail platform deploys the order supply affirmation e-mail.

Check out this instance of a GDPR-compliant affirmation e-mail workflow. Prospects who’ve consented to obtain advertising emails can get an order affirmation e-mail with upsells and cross-sells utilizing this workflow. In the meantime, those that have shared their consent will solely get a typical affirmation e-mail. 

GDPR-compliant order confirmation email automation workflow showing consent-based branching for marketing emails versus standard transactional emails in ecommerce

Take a look at this order affirmation e-mail.

Crate & Barrel order confirmation email example featuring order details, cross-selling product recommendations, and customer service information for ecommerce automation

Crate & Barrel confirms the order briefly after which takes benefit of the excessive engagement charges of affirmation emails to cross-sell different merchandise.

5. Again in inventory notifications

Generally, potential prospects arrive at your retailer and uncover the merchandise they have been enthusiastic about are out of inventory. One option to just remember to don’t lose these prospects eternally is to ask them to submit their e-mail tackle, so you possibly can notify them when the objects are again in inventory.

Due to this fact, back-in-stock e-mail notifications are despatched to prospects when the objects they confirmed curiosity in have been restocked. These emails may also help you recuperate a number of the misplaced gross sales. 

Efficient back-in-stock emails can have excessive conversion charges because you’re concentrating on leads which have already proven curiosity and shopping for intent.

Right here’s an instance of a back-in-stock e-mail. 

Better Booch back-in-stock email notification example showing product availability alert with clear call-to-action for ecommerce inventory management automation

6. Product replenishment reminders

Product replenishment reminders are one of the vital efficient methods to extend repeat prospects and enhance the shopper lifetime worth. These emails are designed to be despatched after a selected length to remind prospects that they should restock their consumable items. 

Skincare merchandise, nutritional vitamins, dietary supplements, shaving razors, child diapers, and pet meals are all examples of consumable merchandise that might be the topic of product replenishment reminders. 

Timing and cadence are crucial for the success of those automated e-mail campaigns. You don’t wish to ship the reminders too quickly, and also you additionally don’t wish to wait too lengthy. Analyze your buyer buy knowledge to find out the typical time it takes on your prospects to reorder their provides. 

You’ll additionally want to make use of dynamic triggers right here. Some prospects could purchase provides to final them every week. Others store on a month-to-month foundation. Which means a one-size-fits-all automation workflow gained’t work. You’ll want to trace the acquisition conduct and historical past of every buyer to find out when every reminder needs to be deployed. 

Personalization is crucial for the success of those campaigns. Reference the shopper’s previous orders in your e-mail topic line and physique. Use a one-click reorder CTA that routinely provides all of the objects. This protects the shopper time, that means they gained’t have to search for and add the objects to the cart from scratch.

Right here’s an instance of a replenishment reminder.

Medical prescription refill reminder email example showing personalized replenishment automation with one-click reorder functionality for healthcare ecommerce

You too can provide incentives, similar to loyalty bonuses, to prospects who select to reorder their objects.  

Product replenishment reminders additionally current alternatives for upselling. You possibly can upsell the shopper to an auto-ship program, for instance. This generates predictable money circulate for you whereas conserving your prospects engaged. It may possibly additionally enhance income by encouraging repeat purchases.

Plus, it ensures your loyal prospects by no means run out of their favourite necessities.

Construct highly effective automation workflows with GetResponse

Create refined e-mail automation workflows that drive gross sales and enhance buyer lifetime worth. Our drag-and-drop editor and pre-built templates make it straightforward to arrange skilled campaigns in minutes.

7. Browse abandonment emails

Browse abandonment emails goal prospects who went by means of one or a number of product pages in your on-line retailer however left with out making a purchase order. These automated emails work identical to cart abandonment emails however with a special set off. The situation used for these workflows is “visited web page,” as proven beneath. You need to additionally create a filter to exclude people who could have visited and exited that web page however purchased one thing else from one other web page. 

Browse abandonment email automation setup showing page visit triggers, filtering conditions, and workflow configuration for targeting product page visitors in ecommerce

These automated emails would usually share pictures of the merchandise that potential prospects had considered and may embrace incentives similar to reductions and free transport to encourage conversions. 

One of the best browse abandonment emails additionally spotlight associated merchandise. This part may also help deliver prospects again to your web site in case they didn’t make a purchase order as a result of they didn’t just like the merchandise they have been viewing. It informs the shopper of different choices they could discover extra interesting. It may be objects in numerous kinds or the identical merchandise they checked out, however in a special shade or worth level.

Browse abandonment email example with urgency messaging, product images, and scarcity tactics to recover abandoned product page visitors for ecommerce conversion

The e-mail copy does an excellent job creating a way of urgency and FOMO. 

8. Birthday and anniversary emails

Celebrating your prospects with heartwarming messages and unique reductions throughout their key milestones is an efficient option to strengthen buyer relationships and construct loyalty. Birthday and anniversary emails do exactly that by monitoring your buyer’s key dates and sending celebratory messages. 

Right here’s the workflow for these emails.  

Birthday and anniversary email automation workflow showing date-based triggers and celebratory email sequences for customer loyalty and retention in ecommerce marketing

Anniversary and birthday emails can embrace unique reductions to assist your prospects have a good time their special occasion in model. You too can use dynamic content material to focus on the shopper’s favourite merchandise primarily based on their buy historical past.

Pet birthday email example from Vittie Beast featuring playful design, personalized messaging, and product promotion for pet owner customer engagement automation

The e-mail has a playful tone and features a daring CTA going on to the featured product within the hero part. 

9. Suggestions request emails

You possibly can automate buyer suggestions assortment in numerous methods. One is to incorporate the suggestions assortment hyperlink in a transactional e-mail. You possibly can add the hyperlink within the order supply e-mail, for instance. 

One other option to gather buyer suggestions is by making a devoted e-mail workflow for suggestions requests. One of the best half about this workflow is that you need to use a time delay to make sure the e-mail is shipped just a few days after the shopper has obtained their order. This permits them to supply goal product opinions and general buyer expertise suggestions primarily based on their expertise utilizing the product and shopping for out of your retailer. 

Buyer suggestions, like product opinions, offers you social proof you need to use to advertise your merchandise. The suggestions additionally helps you enhance the shopper expertise by highlighting friction factors you have to tackle. Due to this fact, you do wish to create a compelling copy that encourages prospects to share their suggestions.

J.Crew feedback request email example showing product review collection with direct links and simple design for effective customer feedback automation in ecommerce

J.Crew sends a separate suggestions request e-mail to gather product opinions from its prospects. The e-mail is easy and makes the method painless for purchasers by together with hyperlinks to the place prospects can depart a overview for every product.

What’s your largest problem with ecommerce e-mail automation – establishing workflows, personalizing content material, or measuring ROI?

Finest ecommerce e-mail advertising automation platforms

Listed here are seven of the most effective advertising automation software program options you need to use to automate numerous points of your e-mail advertising technique. 

Key featuresPricingGetResponsePersonalized automation workflows with pre‑constructed templates Visible drag‑and‑drop workflow editorAdvanced buyer segmentation with limitless tags & engagement scoringDeep ecommerce integrations for conduct‑triggered emailsMarketer plan at $48.38/mo (limitless templates & workflows)KlaviyoBuilt‑in Buyer Knowledge Platform Actual‑time, conduct‑primarily based e-mail automationSplit‑logic branching for tailor-made buyer journeysMulti‑channel automation (e-mail, SMS, cell push)Electronic mail plan at $45/mo (as much as 15,000 emails)OmnisendPre‑constructed and absolutely customizable workflows by way of a visible editorA/B testing inside automation flowsDynamic e-mail content material by segmentIntegrations with 160+ apps for data-driven personalizationPro plan from $41.30/mo (1,001–1,500 contacts)MailchimpIntuitive drag‑and‑drop automation builderPredictive analytics estimating future shopping for behaviorOmnichannel automations (e-mail, SMS, social)Necessities $26.50/mo (1,500 contacts, 4 circulate steps)BrevoPrebuilt workflows + customized workflow builderAdvanced viewers segmentation by exercise & buy historyMulti‑channel automation (SMS, WhatsApp, net & push)Transactional emails by way of SMTP/APIBusiness plan $16.17/moMailerlite15 pre‑constructed automation templatesMulti‑set off workflows (as much as 3 triggers)A/B break up testing for as much as 3 workflow variations$27/mo for 1,000 contactsActiveCampaignConversational AI assistant for workflow creationSite & occasion monitoring for personalised recommendationsConditional & break up logic for branching journeys$49/mo for limitless actions per automation 

1. GetResponse

GetResponse presents superior e-mail advertising automation instruments that will help you attain your viewers on the proper time with the proper message. Our platform permits you to construct personalised automation workflows so every buyer can really feel seen and valued. 

These workflows have helped manufacturers like Poko Lorente and Eveline Cosmetics drive unbelievable on-line gross sales. Poko Lorente witnessed a $49,000 month-to-month worth of AI product suggestions added to cart, whereas Eveline Cosmetics noticed $13,000 in month-to-month gross sales from a single marketing campaign, $ 7,000 of which got here from product suggestions.

The GetResponse automation platform can be user-friendly. For starters, we offer loads of pre-built templates to simplify and pace up the workflow creation course of. We now have templates for workflows like cart abandonment, buyer re-engagement, and birthday and anniversary emails. 

GetResponse automation workflow templates library showing pre-built ecommerce email campaigns including cart abandonment, welcome series, and customer reengagement workflows

These templates are additionally customizable, so you possibly can regulate the circumstances and break up the workflows to create extra focused automation campaigns. 

For entrepreneurs preferring to construct their workflows from scratch, we offer a visible drag-and-drop editor to assist with simply that. 

GetResponse visual drag-and-drop automation editor interface showing workflow builder with triggers, conditions, and actions for creating custom ecommerce email campaigns

The platform integrates with in style eCommerce options, similar to Shopify, BigCommerce, Magento, and WooCommerce. This integration means that you can observe consumer conduct in your web site. It may possibly observe the URL or product pages they go to, for instance. This triggers personalised product suggestions. 

Our platform additionally helps superior buyer segmentation. You possibly can create buyer profiles with an infinite variety of tags. Knowledge, just like the emails your prospects open, may also be used to generate engagement scores. These insights can help you create exact buyer segments for personalised automated e-mail campaigns.

Key options

Helps consumer behavioral concentrating on

Intensive integration with in style ecommerce instruments

Comes with a drag-and-drop interface, which makes creating complicated workflows simpler

Devoted IP and transactional e-mail providers are additionally out there for enterprise eCommerce shops

Additionally helps net push notification and SMS advertising automation

Pricing

GetResponse’s automation options can be found from the Marketer plan, which prices $48.38/mo. This plan helps contact tagging, contact scoring, visited URL automation, event-based automation, ecommerce monitoring, and buy automation. You’ll even have entry to limitless automation templates and may construct limitless workflows from scratch.

For enterprises, the GetResponse Max plan gives the most effective instruments that will help you meet the wants and expectations of your huge buyer base whereas staying compliant. The plan contains assisted IP warmup, devoted sending area, single sign-on,  SMTP connection, and API entry. 

G2 ranking: 4.3 out of 5 

2. Klaviyo

Klaviyo comes with an in-built buyer knowledge platform (CDP). This platform can host all of the wealthy knowledge from the totally different instruments and platforms your eCommerce retailer makes use of. It pulls knowledge out of your eCommerce platform and fee processing methods, for instance. The information is then used to energy advertising automation workflows.

Klaviyo customer data platform dashboard showing unified customer profiles, behavioral data, and segmentation tools for advanced ecommerce email marketing automation

You should utilize this knowledge to create exact buyer segments and ship tremendous personalised e-mail campaigns. Nevertheless, entry to the Superior Klaviyo Knowledge Platform is offered as a separate add-on that prices $500 per thirty days. 

Klaviyo additionally helps behavior-based automation. The platform can observe and use real-time conduct and buyer knowledge to ship personalised e-mail messages immediately. 

Break up logic is one other functionality out there on Klaviyo automations. This function places prospects by means of totally different paths primarily based on particular circumstances and triggers. 

For instance, you possibly can break up the kind of “Thanks” message a buyer receives after responding to a suggestions request e-mail. You possibly can set it up in order that prospects who present detailed suggestions with visuals can obtain a particular low cost code for his or her subsequent order within the Thank-you e-mail. 

Key options 

Provides automated popularity restore that will help you preserve excessive e-mail deliverability

Helps automation throughout a number of channels, together with SMS and cell push notifications

Gives over 80 prebuilt workflows and greater than 100 customizable e-mail templates

Provides an AI assistant that helps with workflow creation and segmentation help

Pricing

Klaviyo e-mail is offered for $45 per thirty days, with a restrict of 15,000 month-to-month emails. This plan contains the drag-and-drop automation builder, workflow templates, and product suggestions. 

Sadly, each the information platform ($500/mo) and SMS automation ($60/mo for e-mail + SMS) can be found as separate add-ons. Moreover, the automated product overview request instrument is offered individually, beginning at $25 per thirty days. This makes Klaviyo one of many costlier eCommerce e-mail advertising automation options. 

Test our information to the highest Klaviyo options if you wish to see how different instruments evaluate.

G2 ranking: 4.6 out of 5

3. Omnisend

Omnisend automates crucial steps inside the buyer journey throughout a number of advertising channels, together with e-mail and SMS. The platform gives prebuilt automation workflows, full with prebuilt e-mail topic traces and messages, that will help you arrange and deploy your automated campaigns very quickly. 

Omnisend pre-built automation workflow templates showing ready-made email campaigns with subject lines and content for quick ecommerce email marketing setup

These workflows are absolutely customizable, so you possibly can edit them to incorporate customized triggers and circumstances and even break up the workflows. That is performed by means of a visible automation editor.

Omnisend’s automation platform helps A/B testing. You possibly can check the messages and incentives used inside your workflows to see what resonates probably the most together with your viewers.  

Key options

Pulls third-party knowledge by means of integrations to assist personalised campaigns

Integrates with 160+ apps, together with Shopify, WooCommerce, and BigCommerce

Provides superior automation reporting, displaying the efficiency of your workflows

Helps dynamic e-mail content material the place totally different content material is proven to totally different viewers segments

Pricing

Omnisend presents an honest free plan that features a number of automation options, similar to pre-built e-commerce workflows, conditional content material blocks, automation splits, and customized workflows. Nevertheless, the free plan solely accommodates 500 e-mail sends per thirty days. That’s little or no, so most shops might want to improve to the paid plans.

The beneficial Professional plan begins at $41.30 for a contact checklist dimension of 1,001 to 1,500. This plan presents limitless month-to-month e-mail sends, personalised product suggestions, and superior reporting.

G2 ranking: 4.6 out of 5 

4. Mailchimp

Mailchimp is without doubt one of the most well-known e-mail advertising instruments. The platform gives e-mail automation options, just like the intuitive drag-and-drop automation builder. You additionally get ready-made templates for in style eCommerce workflows, similar to a welcome sequence, cart restoration, and winback e-mail campaigns.

Mailchimp drag-and-drop automation builder interface showing workflow creation tools and pre-made ecommerce email templates for welcome series and cart recovery campaigns

Mailchimp integrates with over 300 apps that will help you observe buyer conduct and deploy automated e-mail advertising campaigns primarily based on real-time actions. 

Key options

Helps behavior-triggered campaigns

Provides a predictive analytics instrument that estimates the longer term shopping for conduct of consumers

Helps omnichannel advertising automations throughout e-mail, SMS, and social

Pricing

You possibly can construct automations and create as much as 4 circulate steps utilizing Mailchimp’s Necessities plan, which prices $26.50/mo for 1,500 contacts. You’ll want no less than the Customary plan, which works for $45/mo for 1,500 contacts, to unlock extra automation workflow steps (as much as 200). 

The Customary plan additionally helps dynamic content material, ship time optimization, multivariate testing, predictive segmentation, and behavioral concentrating on.

G2 ranking: 4.3 out of 5

5. Brevo

Brevo’s automation instruments make it easier to personalize the shopper journey to spice up engagement and enhance gross sales. The platform can observe buyer conduct, just like the messages they open and click on.

It additionally gives prebuilt workflows for recovering deserted carts, welcoming new subscribers, and celebrating buyer birthdays and anniversaries. 

Plus, you possibly can create your individual workflows from scratch with their workflow builder.

Brevo automation workflow builder showing customer journey personalization tools with behavior tracking and pre-built ecommerce email campaign templates

Brevo helps superior viewers segmentation. You possibly can group your e-mail checklist subscribers primarily based on their actions in your retailer, the actions they take, and their buy historical past. 

Key options

Automates lead scoring

Helps transactional emails by means of SMTP and API

Additionally helps SMS, WhatsApp, Internet, and cell push notification automation

Provides a buyer knowledge platform as a separate add-on to sync knowledge from numerous instruments

Pricing

Brevo’s automation options can be found throughout all plans, together with the free package deal. The distinction lies within the variety of emails you possibly can ship. The free plan limits you to only 300 emails per day and automations for as much as 2,000 contacts. 

The Starter plan helps limitless automated e-mail sends at $8.08/mo. Advertising and marketing automations are nonetheless capped at 2,000 contacts. Additionally, you’ll have to pay an additional $10.80 for a complete of $18.88/mo to take away Brevo branding out of your emails. 

The Marketing strategy prices $16.17 per thirty days and contains further options like ship time optimization, A/B testing, and limitless advertising automation. 

G2 ranking: 4.5 out of 5

6. Mailerlite

Mailerlite integrates with numerous e-commerce instruments, together with Stripe, Make, Shopify, WordPress, and WooCommerce. These deep integrations make it easier to observe gross sales and buyer conduct in your web site to create personalised, automated e-mail campaigns.

Mailerlite automates numerous phases of the shopper journey, beginning with welcome emails to post-purchase emails like buyer survey campaigns. It offers you entry to each prebuilt workflow templates and a workflow editor.

Mailerlite automation workflow editor interface showing customer journey mapping from welcome emails to post-purchase campaigns with ecommerce integration capabilities

Mailerlite’s workflow editor means that you can add as much as three triggers for a single workflow. This provides effectivity to your processes. As a substitute of constructing and sustaining three separate workflows, you possibly can create one with three totally different triggers.  

Key options

Comes with 15 automation templates

A/B break up testing for as much as 3 workflow variations permits you to check content material, ship time, and topic traces to optimize your automations

Pricing

Electronic mail automation is offered on each the free and Rising Enterprise($13.50/mo for 1,000 contacts) plans. Nevertheless, these plans have restricted capabilities. For instance, you don’t get a number of automation triggers, and the automation templates are additionally restricted. 

You’ll want the Superior plan ($27/mo for 1,000 contacts) to entry a number of automation triggers and limitless automation templates.

G2 ranking: 4.6 out of 5

7. ActiveCampaign

ActiveCampaign automation platform showing AI assistant workflow creation, customer behavior tracking, and personalized email campaign management for ecommerce businesses

ActiveCampaign helps you construct extra responsive buyer experiences by means of automations powered by buyer knowledge and real-time behaviors. Organising these automations is pretty simple. Along with prebuilt workflows, the platform gives a conversational AI assistant that works with you to deliver your automation concepts to life. 

ActiveCampaign integrates with over 900 platforms. This helps with monitoring buyer conduct throughout your on-line retailer, for instance. Website and occasion monitoring is then used to ship personalised product suggestion emails. 

The e-mail automation instruments additionally assist conditional and break up logics. That means that you can construct branching paths so you possibly can ship tailor-made experiences to every buyer. You too can split-test your automations to optimize your campaigns and be sure to’re not leaving any cash on the desk. 

Key options

Predictive sending makes positive your automated emails are despatched when prospects are most receptive.

Tracks e-mail opens and reads to ship automated follow-up emails.

Screens buyer motion from one section to a different and sends related emails for the brand new section routinely

900+ integrations

Pricing

Advertising and marketing automation is offered on the $15/mo Starter plan. You’re restricted to as much as 5 actions per automation on this plan. Segmentation can be restricted in that plan.

The Plus package deal prices $49/mo and helps limitless actions per automation. Extra highly effective options, like predictive sending, conditional content material, superior segmentation, and attribution and conversion monitoring, can be found on the Professional plan, which begins at $79/month.

G2 ranking: 4.5 out of 5

Remodel your ecommerce success with GetResponse

Prepared to realize 305% ROI and scale back marketing campaign effort by 73%? Begin with our confirmed automation platform that features all of the workflows, integrations, and instruments you have to scale your ecommerce enterprise.

Automate your ecommerce e-mail advertising campaigns with GetResponse

Ecommerce e-mail automation is a strong option to enhance buyer engagement and enhance buyer lifetime and common order values. An efficient technique additionally enhances buyer satisfaction and the general buyer expertise as a result of your model will at all times be attentive to their distinctive actions and wishes. 

GetResponse presents highly effective automation instruments for each small and enterprise eCommerce shops. We provide an enormous choice of customizable workflow templates so that you can select from. You too can construct customized flows from scratch or import them. 

Plus, we offer different advertising instruments like a touchdown web page builder, signup varieties, a popup creator, conversion funnels, SMS advertising, paid adverts, and net push notifications. Which means you possibly can run your advertising campaigns from one platform. 



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Tags: AutomationEcommerceEmailGuideMarketingWorkflows
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